She told them that was pretty ridiculous and essentially said she would have no problem blasting them on every social media and review site she could because of this. They didn’t call her back after like 4 hours so she called again and then they told her they weren’t going to be giving her any comps for food. My mom thought that was bullshit so she called their corporate office and they said they would get back to her. My mom asked for some comps to get food because we didn’t have any way to go get food (other than order room service or a pizza or something) and they refused, even though this happened on their property.

The person that my parents talked to that filed the incident report was kind of a dick. The casino on the other hand wasn’t so awesome. I don’t think we could really have asked for the hotel to be more awesome in terms of making it up to us. They comped us a room for as long as we needed it to get the truck fixed as well as had their shuttle drive my dad to and from the mechanic twice. The hotel (it was a Hilton I think) was awesome. So after getting the truck to the mechanic to get fixed my parents talked to the casino and hotel. The cop said this is almost exclusively what these people target because they chop them up and sell them, I guess? Anyway, my dad was pretty pissed that a casino this big didn’t have good enough security to prevent this (especially since it happens regularly in the area) or even fucking notify him that his door was wide open all morning. My dad has a pretty big truck: F-250, big lift, big tires, etc. The cop told us that this is really frequent in that area, and had already happened multiple times at that casino in that exact lot this year. So we called the cops and they came to file a report. Thankfully we had taken all the important and expensive stuff up to the room, so they didn’t get any of that. The driver side door was halfway open and no one from the casino or hotel notified us of anything before 11am. They left in such a hurry that the driver side door was even halfway open. It seemed like for some reason they couldn’t get it started and just got scared and bounced. Inside the ignition and stuff under the steering column was stripped like they had tried to use something to start it and steal it. They had used some type of tool to pop out the driver side lock.

When we got out into the parking lot to get into my dad’s truck someone had broken into it. I woke up early and around 11 my parents and I got ready to leave to go home.

The second day was where things got a little more interesting.

Horseshoe casino in council bluffs